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AI Automation

Automating Processes with AI

Recurring tasks in support, marketing, administration, and development eat up hours of your team's time every day — and your own. As a software developer with over 10 years of experience, I build AI automations that fit seamlessly into your existing systems. No concept paper, no demo: every example below runs in production today — in our own online shop and at enterprise clients like Carl Zeiss.

Reducing Support Workload

The AI reads every customer inquiry and suggests ready-to-send replies — based on your company knowledge. Your team only reviews instead of researching. Optionally as a fully automated chatbot.

In production: leafconnect online shop

Resolving Standard Cases in Seconds

Quick actions handle entire workflows with one click: for a justified complaint, an apology voucher is automatically created and sent; cancellation requests are processed directly.

In production: leafconnect online shop

Company Knowledge on Demand

Product data, FAQs, support cases, and documents are bundled into an AI knowledge base and can be queried via chat. Find answers instantly instead of interrupting colleagues — and the foundation for all further automations.

In production: leafconnect online shop

Marketing on Autopilot

The blog maintains itself: new articles are created without manual effort. A continuous SEO check generates improvement suggestions — and implements them automatically.

In production: leafconnect online shop

Routine Data Maintenance Without Manual Work

Nightly jobs detect new supplier products, generate descriptions, and set tax rates correctly — error-free and without manual intervention.

In production: leafconnect online shop

Accelerating Software Development

The entire development process, AI-assisted: meetings are transcribed and automatically turned into development tasks, evaluated by AI, and tested automatically — including a screenshot as proof. Less admin, faster releases.

In production: Carl Zeiss (development process)

How do we work together?

1

Understand

Together we analyze your processes and identify the tasks with the greatest automation potential.

2

Automate

I implement the solutions directly in your existing systems — no disruption for your team.

3

Benefit

You and your team gain time for the things that truly move your business forward.